Customer SuccessFinanceKPIsPlanning Renewals Forecasting: The Key to Improved Customer Retention Customer success and renewals managers are always looking for ways to improve customer retention and…Helen LinApril 17, 2024
Customer Success Strategies for Mitigating Churn: A Collective Insight from CROs As investors have been saying over the last 6 quarters, NRR is one of the…Helen LinDecember 7, 2023
Customer SuccessMarketingRevOpsSales Cohort Analysis: The Secret to Perfecting B2B Go-to-Market Strategies Running a cohort analysis is a valuable data analytics tactic that enables companies to gain…Helen LinAugust 20, 2023